Pollena's Clients tout her Top Qualities as: EXPERT, GREAT RESULTS, HIGH INTEGRITY, PERSONABLE
"We retained Pollena to purchase our new home in Rye and sell our home in Larchmont. We found her help in both transactions invaluable. Her ability to work with us to best position our home for sale in the competitive Larchmont market and at the same time explore new neighborhoods, understand pricing in Rye and how to best to present our bid proposal allowed us to really see the value her experience brought to each transaction. She remained involved throughout the process providing recommendations on everything from lenders, counsel, appraisers and home inspectors which also really helped advance both transactions. We would welcome the opportunity to work with her again except we are too happy with our new home for us to see that even in the distant future."
From A.M., Larchmont & Rye
"Pollena was wonderful to work with! We were first-time home buyers and new to the area. From day one, we knew we would be in good hands. Pollena patiently answered questions and was incredibly knowledgable about all of the homes and neighborhoods we visited. She worked with us over the course of nearly a year (and did everything from recommending engineers, inspectors and babysitters to connecting us to new families to distracting our children while we were viewing homes!) and made the experience a lot less stressful than it usually is. We are extremely grateful for her help and highly recommend her!"
From L.M., Larchmont & Rye
"My husband and I initially met Ms. Forsman when we phoned her to inquire regarding a listing she had for 34 Beach Avenue. During the first phone call I explained to Ms. Forsman that we had seen the property on line and though we thought it looked beautiful we believed that the price was high given the market. Without hesitating, Ms. Forsman told us that she would be happy to show the property to us. We met with her the next day in Larchmont. I can honestly say to you that at no time before we arrived in Larchmont did either my husband or myself have any intention of moving. We were taking the drive to begin our investigation into Westchester homes, as we had decided it might be time for our growing family to relocate from Manhattan. Upon meeting Pollena she first took us for a driving tour of Larchmont and parts of Mamaroneck, pointing out the various school locations, the many parks (including the new Astroturf that was installed in several), the Trader Joe's on Boston Post Road, the swimming pool (upon learning my husband was an avid swimmer), the club locations (upon learning about his interest in golf), and the variety of hockey programs (upon learning our 9 year old son has a desire to someday win the Stanley Cup.) Knowing that we were new and unfamiliar with the housing market in the area, during this tour Pollena took a great deal of time to point out more than 20 houses that had sold over the last 2 or 3 years, with listing data, actual sale data, time on the market and all other relevant details. She then took us to 8 or 9 houses in different locations with different price points so that we could begin to understand the value metrics. By the time we looked at 34 Beach, David and I had already fallen in love with the neighborhood, the waterfront area of Larchmont Manor, and the idea of raising children who could safely walk to school on their own. More importantly, by the time we parted ways with Pollena, David and I both felt that we understood several various "price points" in the neighborhood. When we went home we realized we had become excited about the idea of Westchester as well as by this particular house. We made plans to return to Larchmont and, with Pollena's assistance, saw every listing in the area that was priced within 50% of the 34 Beach, as well as everything that was for sale in the surrounding area. We were getting excited to move ahead and did not want to wait. I spent more than a week, with Pollena's tireless assistance, investigating the school, the town and tax situation, and trying to get a handle on the investment that had been made in the property. Ten days later when David and I had completed our own "due diligence", we told Pollena that we wanted to bid on the house. She had previously explained to us that she represented the seller and she could arrange for us to have our own realtor who would solely represent our interests; or, if we liked, she could as for approval from the seller to represent both parties. By that point we trusted Pollena completely and felt it was unnecessary to find different representation. With the approval of the seller, Pollena acted in the interest of the sale, representing neither the seller nor the buyer. We made our bid on the house on a Saturday night and insisted we have a response on Sunday with inspection to be held on Monday so that I could fly to Asia on Monday night. It was an emotional 24 hours but Pollena handled herself with grace and composure, ultimately bringing everyone together in time to meet our schedule. From thereon in it was very smooth sailing. Pollena is extremely organized and detail oriented. We have purchased five luxury homes and this one was, without question, the most professionally handled. Our lawyer, a luxury real state expert with more than 30 years of experience, told us several times how impressed he was by her knowledge and her professional approach. I don't think that David and I intend to sell our house or buy a house any time soon, but if we did the only person we would use would be Pollena. Having said that, we of course do and would recommend her to anyone interested in either buying a home or selling a home, David and I know that despite the fact you are dealing with a very expensive item, the treatment you receive and the approach taken by many real estate brokers is not up to the task. We both endorse Pollena Forsman without qualification and with great enthusiasm." by R.D. Larchmont Manor
"Working with Pollena Forsman to sell our home was an absolute pleasure. Pollena took on a uniquely challenging project for the sale of our customized, recently built home in the Larchmont Manor. When we hired Pollena early in 2011, it was evident to us that her top priority was to meet our needs and work in our best interest according to our timeframe regardless of market pressures. Pollena keeps in mind the very personal element of selling a home. She has such a crucial expertise when it comes to real estate in the Larchmont community. Pollena could easily "switch gears" depending on what the market would bring and also think on her feet to capture all possibilities at hand. We were deciding between selling and renting our home and knew it would be a process to ultimately find the right fit. Pollena listened to our continuously changing needs and was flexible with her strategies based on where we were in the process. She calmly endured the dynamic process regardless of how much extra work this required on her end. In addition, the majority of this project and final transaction was completed while we were living abroad due to a recent family relocation. Thus, we trusted Pollena to work closely with our house management team on our behalf for the preparation of our home for showing, renting and, consequently, handing the keys to the new owners without even having us back in the country full time. Pollena seamlessly partnered with us, clearly rising above and beyond the usual responsibilities or expectations of an agent. Even with our "plus 5 hours" time difference, she was always readily available by phone or email. I highly recommend Pollena Forsman to anyone selling or renting a home, especially in the more exclusive home market." by B.L. Larchmont Manor
"Pollena was a pleasure to work with... but not simply because of her pleasant personality. She grounded our pricing strategy in an aggressive but realistic assessment of Larchmont home values at a key point in the real estate cycle. She saw positives when other potential listing brokers focused on potential negatives. She did her homework and helped us to demonstrate that third-floor living space was original to our house, an important selling point to prospective families. And she worked with us every step of the way, including providing a recommendation for a great stager." by G.M. and J.M Larchmont Manor
"I have worked with Pollena for the past eight years as my wife and I bought and sold homes in Larchmont. Her tenure in this market gives her deep market knowledge, and a strong sense of market values over time. Pollena's attention to architectural detail, construction integrity and location make her insight and judgment an important part of finding the right house for us. As a seller's agent Pollena leverages her extensive network within the brokerage community and her credibility to generate market interest and activity. We have been very pleased with the way that she researched market statistics, recommended a listing price and showed the house. I have recommended Pollena to a number of friends and they have commented on her ability to listen to their needs and quickly build trust by showing them appropriate properties with a strong sense of value. I am delighted to continue recommending Pollena to friends and associates and also to serve as a reference for future clients."
From B.M. Larchmont Manor
"I think it is fair to say that, from our first interaction with Pollena, we knew she was the right person for us to work with as we embarked on the very significant life decision of moving from Manhattan to Larchmont. Over the prior ten years, my wife Lauren and I have worked with nearly a dozen real estate brokers, both in Manhattan and in other New York suburbs. Until we met Pollena, we had never worked with one who managed to combine seamlessly an engaging personality with fantastic market sense and savvy. From the beginning, we were struck by how easily Pollena built a relationship of trust with us. She was candid about the properties we visited, and never gave us the sense that she was merely looking to make a sale. Rather, we always felt like she was our partner, someone who wanted the decision to be right for us most importantly. And that applied not only to the property, but to the area as well. We always received both the good and the bad from Pollena, with just the right amount of editorial input. Clearly, the job is easier for Pollena given her fantastic insight into the market, particularly the luxury market. The challenge of benchmarking properties was a relative breeze given her uncanny memory of prior transactions, and her laser-like attention to detail. Drive down any street with Pollena, and she can remember the details of prior transactions, both those she was involved in and others. I should also add that I am a very demanding client, particularly when it comes to responsiveness. I never once had an email or phone call to Pollena go without a prompt response, which were always either spot on, or honest in acknowledging the need to figure out the answer - which she always proceeded to do, and always in minimal time."
From E.G. Larchmont Manor
"Pollena Forsman has all the characteristics that make a great agent. Although my wife Kim and I had lived in Larchmont for 12 years and felt we knew the area and the local market well, Pollena added great insight and ideas to help us think through our options when we decided to move. Her deep experience was clear both in her knowledge of the area and in her skills. She provided excellent advice in helping negotiate the offer on our new home, and she offered insightful market awareness in helping us sell our existing home quickly while in a down market. Throughout the process, she was extremely attentive, with quick responses to any questions or inquiries and adaptable to our schedule. She was patient and seemed totally focused on our long-term best interest. I always felt that Pollena would give me everything I needed to know to help make good decisions. Above all, she is simply a wonderful person and a pleasure to work with. Given the intensity that a real estate transaction can bring, it makes a difference to work with someone you both trust and enjoy." by T.L. Orienta Point, Mamaroneck
Despite the changing real estate climate, Pollena helped create a marketing strategy to sell our home quickly enabling us to purchase our dream home on the water in Larchmont Manor. Throughout the process, Pollena was professional, detail oriented, responsive and sensitive to our needs during what could have been a very difficult move. Pollena's expertise was invaluable to us! by M.S. Larchmont Manor
"Through the years, I have dealt with many realtors, both professionally and personally. I feel fortunate to have recently come in contact with Pollena Forsman. I found her to demonstrate a keen business sense that took into consideration the distinctive nature of the home and the realities of the market, without losing sight of the unique emotional ties of the owner. In overseeing the preparation of the property for sale she had an eye for detail that significantly aided the way the home was presented. She then utilized extremely efficient marketing techniques that brought us solid offers much sooner than we ever would have expected. And most important, she communicated quickly and efficiently at every step of the process. Pollena is a professional of the highest order." by D.C. Orienta Point, Mamaroneck
"Finding someone you trust to assist in making one of the most significant life decisions of purchasing a home is no easy task. Pollena proved to be an exceptional guide and trusted advisor for our family as she assisted us in selecting Larchmont for our new home as we reviewed the variety of Westchester town options. Once we decided on Larchmont, Pollena worked tirelessly with us until we ultimately found the right home for our family. Her extensive market knowledge, amazing attitude, responsiveness, and attention to detail gave us comfort and confidence as we reviewed the housing options and ultimately in our purchase. Moreover, as a long-time Larchmont resident and an experienced real-estate professional, Pollena's guidance and insight was invaluable, particularly given our purchase coincided with the significant real estate market uncertainty in 2010. While we began our interaction with Pollena hoping for a "good" experience, we were amazed by how quickly we realized that we had found someone who we looked forward to working with and who our two young children also looked forward to seeing as well." by M.S. and A.S. Larchmont
"Pollena Forsman is first rate! When searching for our home, she listened to all of our criteria and pointed out the positives and negatives of each house viewed. She is knowledgeable, professional and invaluable as both a guide and resource. She not only helped us find our home, but helped us transition into the Larchmont community. She has become a great friend"
From R.A. Larchmont
"The bottom line is: My wife and I would highly recommend Pollena! We are living in our dream house as a direct result of her effort. Pollena was patient, responsive, and most importantly, she anticipated our needs. At the time we were looking it was at the height of the sellers market, just had our second child and desperate to find something. After losing out on several bidding wars we became extremely frustrated and were just about ready to give up on Larchmont. Luckily we were referred to Pollena. Her level of expertise made all the difference. She gave us straight forward and candid advice, set our expectations and really helped us to understand the market. In the end we have her to thank for our dream home in Larchmont. Her patience, market knowledge and personal attention made all the difference. We have since referred several of our friends to her and they have be equally pleased."
From J.S. Larchmont
"Pollena did an outstanding job for us in finding a home in Larchmont. She went above and beyond what we expected and made the move from CT a pleasant experience. There was nothing you couldn't ask Pollena and she executed on all of them. A true proffesional in all phases. We would highly recomend her."
From N.G. Larchmont Manor
"Became a friend thru process of her helping us buy a home, and brought her back in to sell it."
From B.B. Larchmont
"Pollena is a total pro. Even though we know she's a top seller, she never made us feel that we were one of many clients - she always gave us her attention, responded to our phone calls and emails quickly, and helped us navigate thru a confusing process with grace. We hope to be in our new home for many years, but won't hesitate to reach out to Pollena again when it's time to sell." by B.P. Larchmont
"Pollena is an extremely professional, detail oriented real estate broker, who works incredibly hard for her clients. As a real estate attorney, I work together with brokers every day, and have done so for many years. I consider her to be one of the finest brokers I have ever worked with. She is exceptional." by John Gardner
"Pollena is a true professional with an excellent command of her market. She worked with my wife and I for over a year to find the perfect home and the right price...and we did! Pollena was always willing to meet on our schedule, was very understanding of our needs (even when we could not articulate them) and most importantly helped us find our true "dream home." I would highly recommend Pollena to anyone in the area she services."
From S.M. Orienta Point, Mamaroneck
"We conducted an exhaustive interview of four (4) top brokers from three leading real estate firms prior to selecting Pollena. Not only did she possess a command of the real estate marketplace, she also had extensive and specific knowledge of the nuances between competing homes and neighborhoods. This experience, coupled with her sales and marketing background, greatly assisted in our negotiations with other brokers and their clients to achieve the best possible sale price. Pollena dedicated much thought and time to our assignment. She was creative, methodical and strategic in how we presented the property to buyers in the marketplace, and these efforts sold me on her involvement. In closing, all of these factors combined with her tireless work ethic made our relationship a great one!" From G.S., Larchmont
